Last year, the airline permanently eliminated its change fee policy, quickly followed by its main rivals, Delta and American. United has been adding amenities and eliminating nuisance fees as a strategy to help attract customers back inside its planes. But by early fall, United says it will extend the option to passengers of all flights over 1,500 miles. To start out, only passengers on flights from Chicago to Honolulu Orange County, CA Sacramento, CA and San Diego will be eligible to preorder food and drinks. Now, United is extending the option to all ticket-holders. Previously, only premium customers on certain eligible flights could preorder their food and drinks. United claims that it is the “first and only” carrier to allow economy customers this option. Orders can be made either on United’s website or through the airline’s mobile app. United Airlines announced a new option for passengers to preorder food, snacks, and beverages online up to five days before their scheduled flight.
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